ABRA is America's Most Recommended!
Why is ABRA America's Most Recommended?
Convenience. An automobile accident can be a traumatic experience. Not having your vehicle when you need it and worrying about getting it repaired properly can all add more stress to your life. At ABRA, we understand and we’re prepared to help. Convenient locations, flexible hours, direct insurance billing, towing service, and temporary transportation services are all part of the ABRA system.
- 24 Hour Customer Service — 1.888.USA.ABRA
Accidents usually occur at inconvenient hours, long after normal business hours. It’s sometimes difficult to reach people. ABRA's 24-hour customer service hotline is staffed with professional service representatives to assist you. Our representatives will immediately assist you and expedite your repair. Your personal safety and protecting your vehicle is vital. Should you require transportation assistance, our representative will arrange it for you.
- 24 Hour Towing — Alternative Transportation
Even if you happen to leave your wallet at home, there’s no need to worry. When you call ABRA's 1.888.USA.ABRA toll-free hotline, you are entitled to 24 hour towing service. Representatives can arrange towing service for your vehicle and a ride home for you.
Satisfaction. Our written guarantee on all collision repairs documents our commitment to restoring your vehicle to its pre-accident condition and earning your trust. A Lifetime Guarantee is provided by ABRA for all structural and body repairs.
- Lifetime Guarantee On All Body & Structural Repairs
ABRA takes great care to ensure that every repair meets our standards of quality. In fact, ABRA guarantees that all structural and body repairs are performed according to original factory specifications.
ABRA guarantees that for as long as you own your vehicle, we will, at our expense, correct all defective or faulty repair work attributable to our services stated on the repair invoice. This guarantee does not cover damage caused by rust, unreasonable use, or improper maintenance and care of the vehicle.
This guarantee covers labor only and does not apply to parts, materials or equipment which may be covered by the manufacturer’s warranty. This guarantee is for bodywork and structural repairs only.
Quality. Rigid certification standards and on-going training programs ensure that your vehicle is repaired by qualified, professional technicians using only the most current techniques and products. A quality control technician monitors the repair process to ensure a finished product that meets ABRA’s goal of providing the highest level of customer satisfaction in the industry.
Technology. All ABRA repair centers are equipped with the latest in collision repair technology. State-of-the-art frame systems align your vehicle to original manufacturer specifications. Original factory paint formulas, modern paint application systems, and oven-baked drying all work to produce a guaranteed color match.*
- Color Match Guarantee
ABRA will restore your vehicle to the original factory color (excluding excessive fading). We guarantee your paint against primer adhesion problems, peeling, blistering, wrinkling, and loss of gloss or shine.
*Older vehicles with excessive paint fading may not be eligible for this guarantee.
ABRA's Commitment To Excellence
At ABRA, we’re dedicated to achieving our goal of being number one in customer satisfaction. So when you’re faced with the unfortunate challenge of an automobile accident, we work hard to put you back on the road as a satisfied customer of ABRA Auto Body & Glass. After all, you’re the best judge of how well we achieve our goals. We look forward to serving you.