ABRA worked on my Audi SQ5 after an accident that resulted in over $10k in repairs, and the experience was excellent from start to finish. They were very personable and easy to work with, and the craftsmanship was top t…
ABRA worked on my Audi SQ5 after an accident that resulted in over $10k in repairs, and the experience was excellent from start to finish. They were very personable and easy to work with, and the craftsmanship was top tier. What stood out most was how strongly they advocated on my behalf with the insurance company. In my case, the insurance company repeatedly tried to approve the wrong parts for repair, and ABRA made sure the correct parts were used. That level of attention and follow through made a big difference. Communication was consistent and clear. They provided regular updates and always responded within one business day, often within just a few hours. When I got the car back, it looked better than it did before the accident. They even went out of their way to remove heavy water mineral buildup from the rear glass, which is not something you typically see from a body shop. Overall, they went above and beyond. They are knowledgeable, detail oriented, and willing to push back when needed to make sure the job is done right. I would absolutely trust them again for future work.
